Antivirus software may interfere with the application.
These are the suggested exclusions that should be made in in your antivirus application for Active Administrator:
On the server where Active Administrator is installed, the installation path of the application:
C:\Program Files\Quest\Active Administrator\Server
Service executable files
AFSService.exe
AANotificationService.exe
ADSService.exe
HttpService.exe
Other executable files
AAConfigWizard.exe
AADatabaseMigrationTool.exe
License file
C:\ProgramData\QuestSoftware
C:\ProgramData\Quest Software (Spoltight)
Settings file
C:\Users\Administrator\AppData\Roaming\Quest\Active Administrator
C:\Users\Administrator\AppData\Roaming\Quest Software (Spoltight)
On the Domain Controllers where the audit agent is installed
The Path: C:\Windows\SLAgent (Credential on Agent must have FULL control of this folder)
The File: SLAgentSvc.exe
On the server where the Directory Analyzer Agent is installed
The Path: C:\Windows\DAAgent
The File: DAAgent.exe
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