Unable to uninstall Quest Installer "GLFFEG~1.exe has encountered a problem". "The update serv (4229572)

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Title

Unable to uninstall Quest Installer "GLFFEG~1.exe has encountered a problem". "The update serv
Description

After uninstalling the Toad 10.6 trial, I cannot uninstall Quest Install or install any other Toad for Oracle.

When trying to uninstall Quest Installer from add/remove programs or the uninstall.exe in the quest installer folder, the following message is given:
"GLFFEG~1.exe has encountered a problem and needs to close..."

When trying to install Toad 9.7.2 commercial version the following message is given:
"The update server is unavailable".

Trying to open the Quest Install from the Start | All Programs window gives an Access Violation.
Cause

Corrupted files relate to Quest Installer.
Resolution

Try reinstalling the Toad for Oracle 10.6 trial using the trial installer. This should be able to run. After the Toad trial has been reinstalled, go to Start | All Programs | Quest Software | Quest Installer | Quest Installer and choose to uninstall Toad and other applications from there.
Do not uninstall from Add/Remove if the application is suppose to be in QI. You do not need to uninstall QI to install Toad again. Once other Toad apps have been uninstalled you should be able to run the commercial install again, to reinstallt he commercial version.
Additional Information

The install.log file was missing.

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