Connecting to MongoDB error: "Invalid data source definition: No suitable servers found ("serverSelectionTryOnce" set): [Failed to resolve 'abc-mongo-ab01-abcde.mongodb.net']: generic server error" (4289575)

Chat now with support

Get Live Help
Complete Registration

Sign In

Request Pricing

Contact Sales

Return

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title

Connecting to MongoDB error: "Invalid data source definition: No suitable servers found ("serverSelectionTryOnce" set): [Failed to resolve 'abc-mongo-ab01-abcde.mongodb.net']: generic server error"
Description

Mongo database connection error:
"Invalid data source definition: No suitable servers found ("serverSelectionTryOnce" set): [Failed to resolve 'abc-mongo-ab01-abcde.mongodb.net']: generic server error"
Resolution

TDP started to support LDAP authentication for MongoDB from TDP 5.0; choose LDAP if needed.
If SSL is required, please go to the SSL tab and ensure to complete that page as well i.e. select "Unvalidated (insecure)" from the drop-down.
To further diagnose:
According to the error message, it looks like the hostname entered can't be resolved. Please try "ping uw2-mngnp-cl01-qhcjb.mongodb.net" in Command Prompt and ensure the server can be pinged successfully.
If you can connect using MongoDB Compass tool, is that MongoDB Compass tool installed on the same machine as the TDP client? If it is not, then it may not be a good test or comparison.
Please also try using the IP address instead of the Hostname, to see if you can connect successfully.

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Request a KB Article

Please select your product:

To serve you better, please complete the Purpose of your Chat:

Recommended Solutions for Your Problem

Connecting to MongoDB error: "Invalid data source definition: No suitable servers found ("serverSelectionTryOnce" set): [Failed to resolve 'abc-mongo-ab01-abcde.mongodb.net']: generic server error" (4289575)

Title

Description

Resolution

Leave a Comment