Appendix: Atmos adapter support for TLS 1.1
The following steps need to be performed on all servers that have StoragePoint installed.
1)Install MS fix for TLS for .NET 3.5:
2)Provide defaults for TLS configuration (in this case TLS 1.1). Add the following registry values (if missing):
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v2.0.50727]
"SystemDefaultTlsVersions"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v2.0.50727]
"SystemDefaultTlsVersions"=dword:00000001
3)Verify if TLS 1.1 client is enabled:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client]
"Enabled"=dword:00000001
"DisabledByDefault"=dword:00000000
4)Complete an IIS reset and SP Timer Service Reset.
5)Test on Atmos endpoint web page.
6)Run the BLOB Health Analyzer job for requested profile(s).
About Us
Quest creates software solutions that make the benefits of new technology real in an increasingly complex IT landscape. From database and systems management, to Active Directory and Office 365 management, and cyber security resilience, Quest helps customers solve their next IT challenge now. Around the globe, more than 130,000 companies and 95% of the Fortune 500 count on Quest to deliver proactive management and monitoring for the next enterprise initiative, find the next solution for complex Microsoft challenges and stay ahead of the next threat. Quest Software. Where next meets now. For more information, visit www.quest.com.
Contacting Quest
For sales or other inquiries, visit www.quest.com/contact.
Technical Support Resources
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
·Submit and manage a Service Request
·View Knowledge Base articles
·Sign up for product notifications
·Download software and technical documentation
·View how-to-videos
·Engage in community discussions
·Chat with support engineers online
·View services to assist you with your product