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QoreStor 7.0.0 - User Guide

Introducing QoreStor Setting up your QoreStor system Configuring QoreStor settings Managing containers Managing local storage Managing cloud storage Managing replications Managing Users Managing QoreStor Remotely Monitoring the QoreStor system Support, maintenance, and troubleshooting

Monitoring system events

You can easily view and filter current system events in the QoreStor GUI. To monitor QoreStor events, follow these steps:

  1. In the navigation menu, click Events.

    The Events page displays a summary table of events listed by index number, severity (Informational, Warning, or Critical), timestamp of the event, and brief message describing the event.

  2. To filter the list of events, do any of the following:
    • In the Date Range field, click to select a range of dates.
    • In the Message field, enter a word or string of words for which to search in Event messages. (The system is not case-sensitive)
    • In the Filter Events field, select the severity level for which to search as Info, Warning, or Critical.
    • Click Filter. Search results appear in the Events summary table.

Support, maintenance, and troubleshooting

The QoreStor GUI provides various information and tools that can help you better understand the current state of your system and that provide basic, support, maintenance, and troubleshooting functionality.

Using the QoreStor support options

In the QoreStor GUI, the Diagnostics page provides the ability to generate and view diagnostics bundles used by Quest Support to troubleshoot QoreStor problems.

Viewing system diagnostic log files

A QoreStor system diagnostics log file is a bundle that contains a variety of file types that record the latest system settings and saves them in a compressed .lzip file format.

In the QoreStor system GUI, the Diagnostics page allows you to generate diagnostic logs that capture the state of your system. You can also download these log files or delete them as needed.

To view the system diagnostics page, follow these steps.

  1. In the navigation menu, click Diagnostics.
  2. You can view the following columns of information on the Diagnostics page for the diagnostics logs that have been generated.
    • File name—in this format, <hostname>_<date>_<time>.lzip, as in this example:acme-sys-19_2012-10-12_13-51-40.lzip

      NOTE: Diagnostic log file names are limited to 128 characters.

    • Size—in Megabytes.
    • Path—The location to which the diagnostics bundle is saved.
    • Download—Use this icon to download the diagnostics bundle.
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