NetVault Plug-in for VMware 12.2

Chat now with support

Adding a server Reconfiguring a server Removing a server Supported transport modes Configuring default settings Enabling the Distributed Jobs feature for load balancing Enabling or disabling CBT on virtual machines

About CBT Enabling CBT on individual virtual machines Disabling CBT on a virtual machine Manually disabling CBT on a virtual machine

Enabling or disabling quiescing of virtual machines

About quiescing virtual machines Enabling quiescing of virtual machines Disabling quiescing of virtual machines Removing backup preferences for a virtual machine

Unlocking a virtual machine

Defining a backup strategy

About backup methods and types Data backed up and restored for different disk types

RDM disks

Backup and recovery strategy

Using the image-level backup method

Adding patterns to use for inclusion and exclusion of VMs Performing image-level backups

Additional notes Backup selection tree icons

Restarting a backup job Resetting CBT on a virtual machine Monitoring job progress

Using the file-level backup method

Performing file-level backups

Backup selection tree icons

Removing the snapshot and mount folder manually

Restoring image-level backups

About restoring image-level backups Restoring a full virtual machine or individual virtual drives

Prerequisites Restoring data

Important notes Restore selection tree icons

Starting a virtual machine

Relocating a virtual machine to an alternate ESXi Server Restoring a virtual machine to an alternate vCenter Server Renaming a virtual machine during restore Performing file-level restores from image-level backups

Restore selection tree icons

Restoring virtual machine disk and configuration files

Restoring data

Restore selection tree icons

Recovering a virtual machine from the restored files

Searching for files in savesets Viewing media list

Restoring file-level backups

About restoring file-level backups Restoring file-level backups using shared network drives

Setting up a network share Restoring data

Restoring file-level backups using the native Plug-in for FileSystem

Prerequisites Restoring data

Searching for files in savesets Viewing media list

Troubleshooting

Common errors

NetVault Backup Service fails to start on Windows NetVault Backup Service fails to start after the machine is restarted NetVault Backup Service starts, but stops immediately on Linux Linux Hybrid version of the plug-in does not run on 64-bit OS Crash occurs during a backup CBT-based image-level backup fails SAN transport reports errors when multiple backups access the same datastore Default SCSI controller type on RHEL 7 and RHEL 6 File-level backups do not back up data for a reparse point Restore job fails when using SAN transport Restore job fails to add a virtual machine to the server inventory Disk type is always Thick Provision Eager Zeroed after restoring an image-level backup Backup jobs of virtual machines protected by vSphere FT fail intermittently RDM disks are restored to VMDK files Unable to consolidate image-level backups Restore job fails on Linux when file size exceeds 50 MB Web Service process displays message that indicates the server is unavailable Installing an update puts the VMware Vstor2 MntApi driver into an inconsistent state Backing up and restoring encrypted disks Backing up a cloned virtual machine that has the same UUID Backing up virtual machines that are protected by vSphere FT Error using VVols with a storage array

Diagnosing virtual machine issues SOAP messages Generating VDDK logs Plug-in for VMware 2.7 on 32-bit Windows Third-party contributions

Third-party contributions

This product contains the following third-party components. For third-party license information, go to https://www.quest.com/legal/license-agreements.aspx. Source code for components marked with an asterisk (*) is available at https://opensource.quest.com.

Table 11. List of third-party contributions

Component

License or acknowledgment

The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact openssl-core@openssl.org.

OpenSSL License

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

All advertising materials mentioning features or use of this software must display the following acknowledgment:

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/).

The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact openssl-core@openssl.org.

Products derived from this software may not be called “OpenSSL” nor may “OpenSSL” appear in their names without prior written permission of the OpenSSL Project.

Redistributions of any form whatsoever must retain the following acknowledgment:

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/).

OpenSSL 1.0.1j

(continued)

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).

Original SSLeay License

This package is an SSL implementation written by Eric Young (eay@cryptsoft.com).

The implementation was written so as to conform with Netscapes SSL.

This library is free for commercial and non-commercial use as long as the following conditions are adhered to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com).

If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used.

This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.

All advertising materials mentioning features or use of this software must display the following acknowledgement:

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com).

The word “cryptographic” can be left out if the routines from the library being used are not cryptographic related :-).

If you include any Windows-specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement:

OpenSSL 1.0.1j

(continued)

This product includes software written by Tim Hudson (tjh@cryptsoft.com).

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.]

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Third-party contributions