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NetVault Plug-in for VMware 11.2 - Release Notes

Upgrade and installation instructions

The standard method for upgrading the plug-in is to install the latest version over the previous version of the plug-in. For installation instructions, see the Dell NetVault Backup Plug‑in for VMware User’s Guide.

To use the plug-in for file-level backup operations when upgrading the hybrid version of the plug-in on Windows®, complete the following tasks in the given order:

Alternatively, use the Windows Task Manager to see if any instance of nvvmwmount.exe is running. If so, restart the NetVault Backup Service.

VDDK uses a kernel-mode driver for mounting a virtual machine during file-level backup and browse operations. The Plug‑in for VMware automatically starts a service for the driver when you install the plug-in, but it does not check if the service is running when you perform an upgrade or a reinstallation.

If this service is not running on the client, the plug-in fails to complete the mount request and reports the error “Driver not found.”

For information about installing the plug-in, see the Dell NetVault Backup Plug‑in for VMware User’s Guide.

More resources

Additional information is available from the following:


This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release supports any single-byte or multi-byte character set. It supports simultaneous operation with multilingual data. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.

The release is localized to the following languages: Chinese (Simplified), French, German, Japanese, Korean.

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