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MessageStats 7.8 - Reports User Guide

Viewing, Creating, and Editing MessageStats Reports My Reports and Corporate Reports Exchange Executive Summaries Reports Exchange Organizations Reports Exchange Server Reports Exchange Content Analysis Reports Exchange Mailboxes Reports Exchange Mail Contacts Reports Exchange Distribution Groups Reports Exchange Public Folders Reports Exchange Storage Reports Exchange Internet Reports Exchange Inventory Reports Migration Reports MessageStats Gathering Reports Appendix A: How to Read the Reports Report Filter Definitions

Reports that Show Physical Message Counts

Here are the standard reports (using the tree node names) that show physical message counts:

 
Table 1. Reports that show physical message counts.
Report Folder
Report Name/Part

Top node

Corporate Exchange At A Glance (Message part)

Executive Summary

Server Traffic Usage

Service Delivery (Delivery Time parts)

Organizations

Subject Auditing (both reports)

Organizational Traffic

Servers

Server Activity (all reports)

Server Mail Traffic (all reports)

Delivery Times (all reports)

Message Sizes (all reports)

Content Analysis

Mailbox Content (all reports)

Public Folder Content (all reports)

Mailbox Attachments (all reports)

Public Folder Attachments (all reports)

Mailboxes

Mailbox Activity Summary

Mailbox Profile - Mailbox Profile - For the following parts:

Message Size Distribution

Mailbox Auditing (both reports)

Message Sizes (both reports)

Internet

Internal Namespace Distribution

Migration

Mailbox Migration Progress (both reports)

Reports that Show Logical Message Counts

Here are the standard reports (using the tree node names) that show logical message counts:

 
Table 2. Reports that show logical message counts.
Report Folder
Report Name/Part

Executive Summary

Recipient Traffic Usage

Financials (Department Chargeback parts)

Organizations

Departmental Reporting - Mailbox Activity

Mailboxes

Top Senders and Receivers (both reports)

Top Internet Senders and Receivers (both reports)

Mailbox Activity Internal vs. External (physical counts are available as insertable fields)

Mailbox Profile - Mailbox Profile - For the following parts:

•
Top Distribution Groups
•
Mailbox Activity Trend
•
Top Recipients and Originators

Mail Contacts

(all reports)

Distribution Groups

(all reports)

Internet

Top Internet Domains (both reports)

Internet Domain Auditing (both reports)

Top Internet Domain Users (both reports)

Storage reports do not currently reflect the impact of Single Instance Storage (SIS). Therefore, all storage counts for a mailbox are logical counts in the purest sense.

How can I report the Total Physical/ Logical/ Volume of messages (in KB) sent by a department?

If you want to show a summary of physical message counts by department, you would use a Mailbox Activity report (either the standard report or using the Mailbox Activity data source in a custom report) and group the report by the Department field. For the standard report, insert the Department field.

The data contains all the physical messages sent, not just the internal messages. MessageStats does not categorize a physical message at the mailbox level as internal or external since a message can include both internal and external recipients.

The submitted message (which is how physical messages are counted) would be routed accordingly and part of the message might go to internal recipients and part of it might go to external recipients.

How can I see both logical and physical messages in the Mailbox Activity | Summary report?

By default, the Mailbox Activity | Summary report provides physical message counts. To display the total logical messages in the report you can right-click a column heading and select Insert Field. From the Insert Field dialog box, select Messages Sent or Messages Received. These columns count the logical messages rather than physical messages.

How Does MessageStats Determine Internal and External Messages?

In some MessageStats reports, there are fields that are labeled Internal and External. These identifiers are relative, depending on whether the data is viewed from the server perspective or from the mailbox perspective. Messages that are identified as internal or external are logical messages.

For a definition of a logical message, see What is the Definition of Physical and Logical Messages? .

Viewed from a Server Perspective

The server perspective is shown in the Server Activity reports. Server reports provide message counts and volumes for messages that flow into and out of a specific Exchange server. Each report focuses on the server activity with respect to messages, and not on the specific message destination or origination.

From a server perspective, the internal and external values are based on the servers that send messages to, or receive messages from, a specific Exchange server:

•
If the message is sent to (or received from) another Exchange server in the same Exchange organization, the message is categorized as internal.
If a message was submitted from an IP address that has been manually identified as an internal IP address using the Organization property page called Internal Subnets, it is also categorized as internal.
•
If the message is sent to (or received from) another Exchange server that is not in the same Exchange organization, the message is categorized as external.
Viewed in the Delivery Process

A single message flowing through an Exchange organization can be categorized differently for each server, depending on where it is in the delivery process. The following example shows how a message might be counted during this process:

1
A message from an Internet originator is sent to a specific organization. When the message arrives at the main Internet mail server for the organization, MessageStats counts the received message as an external message.
2
Once the server locates the recipient mailbox, it sends the message to that Exchange server. MessageStats counts the sent message as an internal message.
3
On the Exchange server that contains the mailbox, MessageStats counts the received message as an internal message, since the server has received the message from another Exchange server in the same organization.
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