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MessageStats 7.8 - Quick Start Guide

Table of Contents

About This Guide

Understanding MessageStats MessageStats Key Features Supported Environments

Sources of Exchange Information MessageStats Architecture

MessageStats Server MessageStats Database MessageStats Reports

Requirements for Installing the MessageStats Components

MessageStats Database Minimum Requirements MessageStats Reports Minimum Requirements MessageStats Server Minimum Requirements Rights and Permissions Required by MessageStats Installation Rights Operational Rights

MessageStats Reports Security Settings Setting IIS Role Services for IIS About Permissions to Run Report Subscriptions Trust Relationships Miscellaneous Rights

Prerequisites for Gathering from Microsoft Exchange

Sharing the tracking log folder Required rights on Exchange servers

Granting Access to the Microsoft Exchange System Objects container Running the Exchange Databases Gathering for Exchange 2010 Without Being a Local Administrator Granting Access for Server Uptime Information Without Being a Local Administrator

About the Exchange mailbox used for connection Additional Exchange rights required for specialized gathering tasks

Content and Attachment Gatherings—Granting Mailbox Access for Exchange 2010 Content and Attachment Gatherings—Granting Impersonation Rights for Exchange 2013 and later

Configuring Lync to include presence in mailbox reports

Viewing Presence on a 64-bit Computer

Planning a MessageStats Installation

Installation Scenarios Performing a Complete Installation Performing a Custom Installation

Installing the MessageStats Database Installing MessageStats Reports Installing the MessageStats Server or Scheduler component Installing MMC Client Consoles Deploying Additional Task Execution Servers (Task Processors)

Compression of Tracking Log Files Installing the Task Execution Server

Licensing MessageStats Starting MessageStats Using MessageStats Step-by-Step Walkthrough Removing MessageStats

Appendix A: IIS Configuration Issues

Microsoft .NET Configuration Issues

Repairing IIS Mappings for ASP.NET

If Repairing the IIS Mappings for ASP.NET Fails

If you follow the procedure to repair the IIS mappings and you still see the error, the cause might be that the Network Service is not granted the correct permission to write to the IIS metabase.

To grant permissions to the Network Service to write to the IIS metabase

Click Start and select Run.

In the Open text box, type cmd and click OK.

Navigate to the .NET Framework directory. (%windir%\Microsoft.NET\Framework\version\)

NOTE: In this path, the version represents the .NET Framework directory version that is installed on the server. Replace the placeholder in the example with an actual version number.

For example, at the command prompt, type the following:

CD /D "%windir%\Microsoft.NET\Framework\v4.0.30319"

Type the following command:

aspnet_regiis.exe -ga “nt authority\network service”

The “-ga” option grants the specified user or group access to the IIS metabase and other directories that are used by ASP.NET.

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MessageStats 7.8 - Quick Start Guide

If Repairing the IIS Mappings for ASP.NET Fails