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KACE Systems Management Appliance 15.0 Feature Preview - Release Notes

Resolved issues

Resolved issues

This section contains the issues resolved in this release:

Resolved Server Issues

Resolved Server Issues

The following is a list of server issues resolved in this release.

Table 1. Resolved server issues

Resolved issue

Issue ID

Software Catalog title search takes too long in license asset page. The Retain Uncataloged data in the 'Software Catalog' option is now moved from Organizations: General Settings to System: General Settings for Multi-Org license.

K1-36466

Barcode section is visible on License Asset detail page, even without Barcode tag configuration on License Asset Type detail page.

K1-36065

Machine with blank user info has owner set to the first user found in USER table.

K1-36143

Not able to set a value of '0' on a required asset field of type 'Number'.

K1-36125

Getting incorrect device count when user performs Remote control session reset for a device.

K1-36063

Error while duplicating a Discovery schedule of External Integration type.

K1-34918

Patch detect schedule fails with error 'Task Configuration changed since scheduling'.

K1-36138

Update patch signature download check to be less restrictive.

K1-36576

While deploying a patch, the user is not prompted again after snooze duration and Patch schedule status shows error.

K1-36080

Patch Schedules appear to be stuck in 'process-log' phase for up to 15 minutes.

K1-36124

Windows Feature Update schedules stuck in 'process-log2' phase.

K1-36147

Search action on Agent Token list page doesn't consider selected filter on View By drop-down.

K1-35500

Allow more than 195 GB for Offboarding Backups to Azure Blob Storage.

K1-36127

Admin user unable to change the SystemUI settings while navigated using AdminUI links.

K1-35497

Remote Connection can fail if session password is not updated fast enough on streamer due to low memory.

K1-35982

Unable to track history while changing Authentication settings from 'Local Authentication' to 'LDAP Authentication'.

K1-35036

Error observed when user selected for deletion is set as Manager to itself.

K1-35488

Search action on User list page doesn't consider selected filter on View By drop-down.

K1-35496

Virtual Hostname and Virtual IP on organizations is not working.

K1-35962

Option to add Barcodes not available when creating a new asset.

K1-36006

User logged out when loading a device with an image attachment on its asset, if assets permission is set to HIDE.

K1-36434

Barcode Data not added/updated when asset import is done through a scheduled import or Run option from the asset import list view.

K1-35545

Newly created locations not visible after adding a new Location subtype.

K1-35468

Unable to edit custom field in Asset Type when adding for the first time.

K1-36078

Deleting a barcode tag does not validate if it is in use before removing it causing errors for Kace Go app users.

K1-36170

Location field HTML tags become visible on custom view when a second field named 'Location' exists.

K1-36225

Advanced search result shows blank custom field values if custom field contains ampersand (&) within the field name.

K1-35149

Alerts set to 'All Devices' without confirmation when no device or label restriction has been set.

K1-36086

Replication share schedule changes require to click into very specific spots on the time grid.

K1-35979

Task Chains with online Shell script remain on status 'Running'.

K1-33958

Task chains results inconsistent across ORGs for failed online scripts.

K1-35092

Task chain tasks after a patch task fail to be executed.

K1-36087

Task chain results are inconsistent when multiple patch tasks are executed.

K1-36388

Label Management choose action menu not interpreting html character ' for apostrophe.

K1-35759

Error shown when applying a label to a device and there are no labels with Remote Control enabled.

K1-36083

Unable to apply a label in User detail if label and user IDs are the same.

K1-36131

Error when loading a smart label while logged in with a device scoped user role.

K1-36298

Installed Versions not loading for Software Catalog application item of type Suite.

K1-35515

SAM Inventory Processing fails when processing software with foreign language characters in filename.

K1-35822

Application versions fail to load for locally titled software.

K1-36500

Devices on non-SMA Splashtop licensed appliance shown in device issues if Splashtop is installed.

K1-36239

HTML Scheduled report notification email does not display new lines properly.

K1-36149

Error displayed when clicking link on Dell Updates report.

K1-35638

Report shows incomplete or blank results due to PHP ParseError.

K1-35924

Wizard created report fails with error Unknown column 'RUN_AS_CREDENTIAL' in 'order clause'.

K1-35935

Scripting list view 'Run' action do not work for multi-selects.

K1-35960

A new Agent Script Log Retention setting has been added to control how many script run logs are preserved. The default retention is set to 7 runs.

K1-36113

Antivirus Quarantine advanced search, custom view and report queries are malformed when filtering by a user type field.

K1-34259

Error when an advanced search is done on Dell Updates Catalog.

K1-35550

Device Linux Package Repository Information not updated on server side when repository is removed from device.

K1-35539

Patch job shows status 'Reboot Snoozed' when device is actually rebooting.

K1-35596

Patch schedule set in Agent Time Zone fails to be scheduled for devices in different time zones.

K1-36089

Fixed sorting for patch schedule list columns.

K1-36456

Suppress newsyslog email sent to root by Cron Daemon.

K1-35998

HAProxy process consumes high CPU usage after certificate update.

K1-36306

HAProxy fails to stop when services are restarted.

K1-36441

Validate License fails to check maintenance renewal status.

K1-36120

Diagnostic Tools Top does not load for Spanish locale.

K1-35201

Backups are not running at the newly scheduled time.

K1-36056

Backups cannot be re-enabled if disabled in 14.x or prior upgrade.

K1-36652

User credential password is incorrectly changed on save when editing other fields.

K1-34797

Custom logo does not show when 'Acceptable Use Policy' is enabled.

K1-36202

Old agent binaries not removed after update when device is not in default org.

K1-35933

Local import on multi-org appliance does not allow importing more than one resource at a time.

K1-36153

Local Admin role is overwritten when SAML user has same email address as local Admin.

K1-34924

System UI LDAP browser credentials input fields are missing.

K1-36074

Task Schedule page takes a long time to load or hangs when there are task chains with too many tasks on a frequent schedule.

K1-34207

Make Asset Unique ID field visible for Devices Asset type and subtype list view.

K1-36168

Address User Sessions table can grow large over time and become sluggish.

K1-36093

Update netdiag utility to display SMA serial number.

K1-36201

Splashtop remote control session to allow 2 connections to the device at a time.

K1-36040

An option to hide the general 'Ask any general topic' link in the User Portal Need Help page.

K1-36480

Partial hybrid inventory deletes custom inventory data.

K1-36169

MI table column 'NOTES' is renamed to 'Name'.

K1-36075

Add an option to disable API access to the SMA.

K1-36884

Resolved Service Desk Issues

Resolved Service Desk Issues

The following is a list of server issues resolved in this release.

Table 2. Resolved Service Desk issues

Resolved issue

Issue ID

Announcement text in the user portal is overlapped for long 'Message Title' when dragged to the Urgent section.

K1-36062

Archived and Closed columns in Archived Ticket list do not sort correctly.

K1-35648

Child tickets are not automatically created when parent ticket is approved via email.

K1-35407

Custom view option is not present in View By drop-down if All Queue option is selected.

K1-36244

CC List users for an archived ticket not able to see the ticket in the archive ticket list view after queue is deleted.

K1-35578

Ticket fields not shown in UserUI if SAT_SURVEY permission is set to 'Owners Only - Visible' or 'Owners Only - Hidden'.

K1-36002

Service desk email tokens support for org virtual hostname.

K1-33897

Error when a Default Ticket Template that contains a separator is used on an Exported queue.

K1-36743

Process initiated by e-mail creates the parent ticket, but no child tickets if submitter in process template is left unassigned.

K1-34142

Browser 'URI too long' error when large tables are added to an email on event template.

K1-35642

Service Desk Process sends out duplicate notifications when process approval is completed and process only has a parent ticket.

K1-35873

Handle ticket attachments when content-disposition header is not present.

K1-36042

User receives a CC list notification after adding a comment to a ticket, if their email appears after the first address in the CC list.

K1-36242

Closing process last child ticket via email should allow to close/complete process when option 'Allow last child ticket to close parent ticket' is enabled.

K1-34143

Comment field is missing from process templates when Summary is hidden and Comment field is marked visible for queue.

K1-36041

Default value of a 'Read Only' Ticket Template field is not displayed on parent/child tickets.

K1-36346

Wizard report shows tickets from all queues although report topic is set to a specific ticket queue.

K1-34088

Allow more than five field conditions for ticket templates.

K1-36311

Ticket template conditional logic for 'Begins With' does not work if condition string has spaces.

K1-36330

Changing field to 'Always required' before updating the template causes conditional logic to be lost.

K1-36460

Last selected Service Desk view only retained for the last queue the user was working on before navigating out.

K1-36095

Blank option shown on Related Tickets drop-down menu when title for the ticket is 'Hidden'.

K1-36121

Allow administrator or queue owner users to see all archived tickets for a queue, after it is deleted.

K1-35575

Unable to import ticket field values if custom field type is single/multiselect and using QUERY to populate options list.

K1-36288

Ticket Asset field not loading when 'Filter on submitter assigned assets' is checked, and custom asset type exists that includes a User field type.

K1-36334

Resolved KACE Agent Issues

Resolved KACE Agent Issues

The following is a list of KACE Agent issues resolved in this release.

Table 3. Resolved KACE Agent issues

Resolved issue

Issue ID

Removed Network adapters without MAC addresses from inventory.

K1A-3932

Agent reports incorrect BIOS name and manufacturer on Debian Linux.

K1A-4088

ShellCommandDateReturn Custom Inventory Rule fails on Linux Platform.

K1A-4093

Support Windows environment variable with custom inventory rules.

K1A-4095

Windows agent failing to upload inventory.xml due to MDM Server field containing '&' character.

K1A-4121

Windows Defender Patch detection fails due to RegExpandSz.

K1A-4130

On-Demand Patch deployment doesn't run if agent is not connected when the service starts.

K1A-4134

Inventory fails on Ubuntu devices with r-cran packages installed.

K1A-4135

RegistryValueEquals Custom inventory and KScript 'Verify a registry value is exactly' task fails.

K1A-4137

Agent will not start when a 'configure log access' group policy is applied to a system and the agent in not granted access.

K1A-4139

Linux patch detection fails on Ubuntu 24 LTS.

K1A-4157

Windows Installer not honoring NoHooks installation when upgrading agent from 13.2 to 14.x.

K1A-4158

Addition of hyperthreading virtual processors inventory data.

K1A-4159

Linux Updates: Support all packages upgrade in addition to security only.

K1A-4165

Agent recreates client certificate too aggressively and cause identity to reset.

K1A-4187

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