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KACE Systems Management Appliance 14.0 Common Documents - Release Notes

Known issues

Known issues

The following issues are known to exist at the time of this release.

Known issue

Issue ID

Access denied for report user if reporting password has the '$' character in any position other than the last character.

K1-35051

Location - Parent/Child relationship not set in ASSET_HIERARCHY after Import.

K1-20535

LDAP Org Filter LDAP browser button logs user out.

K1-20254

Importing Location Assets doesn't import with Parent-Child Relationship.

K1-32995

Mac profile scripts show blank dependencies and task.

K1-35245

A warning regarding network interfaces appears in Mac 14 SNMP Agentless Inventory.

K1-34680

SDA 9.2 and below requires OpenSSL cipher hotfix to link with SMA 14.0.

K1-35480

System requirements

System requirements

The minimum version required for installing KACE Systems Management Appliance 14.0 is 13.2. If your appliance is running an earlier version, you must update to the listed version before proceeding with the installation.

The minimum version required for upgrading the KACE Agent is 11.0. We recommend that you always use the same version of the agent and the KACE Systems Management Appliance.

Starting in version 12.0 of the appliance, earlier KACE Agent versions, such as 11.1, must be signed specifically for your appliance version. For example, if you are using KACE Agent 11.1 with the 12.1 version of the appliance, you must obtain and install the KACE Agent 11.1 KBIN file that is signed with the 12.1 appliance key. You can download signed KACE Agent KBIN files from the KACE Systems Management Appliance Software Downloads page.

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NOTE: The KACE Agent RPM package can be installed on managed SUSE Linux devices only when the libxslt-tools package is installed before the agent package.

To check the appliance version number, log in to the Administrator Console and click the '?' icon at the top right, and then click the circled 'i' button.

Before upgrading to or installing version 14.0, make sure that your system meets the minimum requirements. These requirements are available in the KACE Systems Management Appliance technical specifications.

•
For virtual appliances: Go to https://support.quest.com/technical-documents/kace-systems-management-appliance/14.0-common-documents/technical-specifications-for-virtual-appliances/.
•
For KACE as a Service: Go to https://support.quest.com/technical-documents/kace-systems-management-appliance/14.0-common-documents/technical-specifications-for-kace-as-a-service/.

Product licensing

Product licensing

If you currently have a KACE Systems Management Appliance product license, no additional license is required.

If you are using KACE Systems Management Appliance for the first time, see the appliance setup guide for product licensing details. Go to More resources to view the appropriate guide.

* 
NOTE: Product licenses for version 14.0 can be used only on KACE Systems Management Appliance running version 14.0 or later. Version 14.0 licenses cannot be used on appliances running earlier versions of the appliance, such as 12.0.

Installation instructions

Installation instructions

Prepare for the update
Update the KACE Systems Management Appliance server using an advertised update
Upload and apply an update manually
Post-update tasks

You can apply this version using an advertised update or by manually uploading and applying an update file. For instructions, see the following topics:

•
Prepare for the update
•
Update the KACE Systems Management Appliance server using an advertised update
•
Upload and apply an update manually
•
Post-update tasks
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NOTE: To ensure accuracy of software discovery and install counts for devices running particular software, beginning in the KACE Systems Management Appliance 7.0 release, the software catalog re-installs with every upgrade.
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