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Foglight Transaction Recorder 5.6.13 - Recorder User Guide

Overview of Foglight synthetic monitoring Use the Foglight Transaction Recorder Create and upload Foglight Transaction Recorder scripts View Foglight Transaction Recorder results Settings How Do I... Appendix: Best practices Appendix: Troubleshoot the Foglight Transaction Recorder Appendix: API for FTR Timer Usage

Remote Desktop

You cannot record FTR-A scripts using Remote Desktop.

Verify script playback

Verify script playback in the recorder on the agent machine, thereby taking the agent out of the process.

To verify script playback:
1
Access the agent machine’s default desktop by going to the physical machine if possible and access, using the Virtual Infrastructure Client if the machine is a virtual machine. Or, using a products such as Dameware or VNC with the settings described in the Best Practices guide. For more information, see Create and Run scripts on the same machine.
2
Install the Foglight Transaction Recorder on the agent machine and verify that the script playbacks on this system in the recorder.
a
If the script does not playback in FTR, re-record or edit the script until it does playback in the FTR on the agent machine.
b
If running an FTR Advanced script, extract the CitraTest® script by right-clicking on the CitraTest instruction and choosing Export Instruction Data, then run the script in CitraTest.
c
Use the results files to troubleshoot errors during playback. The results files are written into the same directory that the FTR script is saved in.
d
Republish the script.
3
Set the script to Run Visible (temporarily).
a
On the Foglight Management Server, click Administration > Agents > Agent Status Dashboard.
b
Select the agent and click Edit Properties.
c
Click Modify the private properties for this agent link.
d
Click Edit.
The EU-FTR Properties dialog displays.
e
Check the required scripts in the Force Script To... column.
f
Click Save Changes.
g
Close out of the dialog.
4
Watch the script playback. Set the Run Visible option to False. Since only one script can play visibly at a time, it is important during normal operation to set Run Visible to False in order to run multiple scripts in a timely manner.

Ensure users are logged out before running a script

In scripts where you need to log into systems, it is best to ensure that the user is logged out at the beginning of the script. By adding this step, your script runs successfully even if the previous script failed to log out the user. For example, in PeopleSoft the script should navigate to the https://.../?cmd=logout page instead of a https://.../signon.html page which will logout the current user and prompt for a new user login.

Run as a user

Edit the agent ASPs to run As User, using the same user that logged into the machine in Step b.

To run as a user:
1
On the Foglight Management Server, click Administration > Agents > Agent Status Dashboard.
2
Select the agent and click Edit properties.
3
Click Modify the private properties for this agent link.
4
Set Play Script as User to True and enter the User Name, Password, and Domain information for the user that was logged into the machines where the script was recorded.
* 
NOTE: When using a local user, the machine name should be entered into the Domain field. When using a network account, the domain the user is a member of should be entered.
5
Look at the Intelligent Agent on the agent machine to verify that the script is attempting to run and/or that it is running, but not reporting results to the Foglight Management Server.
•
The Intelligent Agent can be accessed from the Foglight Web Console or by navigating directly to the Transaction Player agent machine. The default URL is: http://servername:80.
6
Define a shorter path to the scripts directory (for example, “c:\ScriptDirectory\”) by specifying it in the Script Directory property.
 
* 
NOTE: The change takes effect after restarting the agent, only if the script path is valid on the agent machine. After setting the “Script Directory” property, the script files are moved under the %Script Directory%\Agent Name\scripts directory, and the results files are moved under the %Script Directory%\Agent Name\results directory.
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