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Enterprise Reporter 3.5.1 - Configuration Manager User Guide

Product Overview Configuring the Configuration Manager
Starting the Configuration Manager Finding answers and getting help Overview of Enterprise Reporter Communications and Credentials Required Using the Credential Manager Setting Up Your First Collection Computers (Nodes) Modifying Your Deployment Configuring Global Settings Customizing the Configuration Manager View
Understanding Discoveries Creating Discoveries
Step 1. Create the Discovery (Name) Step 2. Choose what to include in your discovery (Scopes) Step 2a. Choose scopes for your on-premises discoveries
Choosing your Active Directory Scopes Choosing your Computer Scopes Choosing Your Exchange Scopes Choosing Your File Storage Analysis Scopes Choosing Your Microsoft SQL Scopes Choosing Your NTFS Scopes Choosing Your Registry Scopes
Step 2b: Choose scopes for your cloud discoveries Step 3. Schedule your Discovery Step 4: Review the summary
Managing Discoveries Troubleshooting Issues with Enterprise Reporter Appendix: PowerShell cmdlets Appendix: Encryption Key Manager Appendix: Log Viewer

Viewing Errors and Error Suppressions

When there are errors during the discovery, a red indicator appears beside the discovery and a check mark indicates if any error suppression rules have been defined for that discovery. If you drill into a task view, you can identify the exact task that caused the error. Then, for that task, you can view a list of errors, which explains what was happening at the time of the error, and the problem that was encountered. If you are searching for a specific error, you can filter the errors to help narrow your search. You can also save the errors for a task to a file.

1
Click the discovery’s Last Run Status to display the tasks for an active or finished discovery.
In the bottom pane, click View Errors in the red status bar.
4
Select the Save as type.
5
Click Save.
6
Click Yes to open the file.

Suppressing Discovery Errors

Recurring or known errors can be suppressed so that they are not shown for future runs of a discovery thus highlighting any remaining errors for review. Suppression rules can be defined by selecting an existing discovery error and by adding customized filtering based on object name, object type, message, or problem. Errors matching suppression rules will be excluded from the Enterprise Reporter database the next time the discovery runs. Should a suppression rule require changes, the rule can be deleted and recreated at any time.

1
Click the discovery’s Last Run Status to display the tasks for an active or finished discovery.
In the bottom pane, click View Errors in the red status bar.
6
1
Click the discovery’s Last Run Status to display the tasks for an active or finished discovery.
In the bottom pane, click View Errors in the red status bar.

Viewing Statistics

Statistics provide information about what was collected during the discovery. Statistics are displayed once all information for that discovery is collected. When the discovery is complete, a full listing of the objects found and a summary of the database changes appears.

Only items that have changed since the last time the discovery ran are updated in the Enterprise Reporter database. This keeps your database up-to-date, while enhancing performance. You can see how many items were updated by examining Total Added, Total Changed and Total Deleted. If you see that objects were discovered but not updated, this means that they have been previously added to the database.

Viewing a Cluster's Queue

Each cluster maintains a queue for currently running discoveries. You can see the queue for a cluster whenever you have a processing discovery. The queue is a live view, so only discoveries that are currently processing or waiting to be processed are shown. As discoveries finish processing, they disappear from the queue.

For each discovery being processed, the queue shows the current status, and the number of errors encountered to date during the collection. You can drill into a discovery and see the status of individual tasks. You can also cancel a running discovery. For more information, see Canceling a Task or Discovery .

1
Click Manage Discoveries.
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