WMI Connection Problems
If Spotlight on Windows is displaying a WMI access denied error, and the user specified in the connection profile is an administrator on that machine then it may be necessary to adjust your DCOM or Firewall settings.
Complete the following steps to ensure that your DCOM and Firewall settings are configured to allow WMI connections.
To test WMI is working on the Spotlight client:
- Click Start | Run.
- Enter WBEMTest to run the WMI Tester Utility.
- Click Connect | Connect.
- If an Access is denied error is displayed you do not have rights to make WMI connections. In this case, check (and adjust if necessary) your local DCOM setting (see below).
To check the DCOM access permissions for the monitored machine:
- Login to the monitored machine.
- Click Start | Run.
- Enter DCOMCnfg to run the DCOM configuration utility.
- Select Component Services.
- Click
.
- Click COM Security.
-
Under Access Permissions, click Edit Permission.
Ensure Remote Access is set to Allow for the user specified in the connection profile (or the group containing this user).
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Under Launch and Activation Permissions, click Edit Permission.
Ensure Remote Launch and Remote Activation are set to Allow for the user.
For more information, see Securing a Remote WMI Connection on the MSDN site.
To check if Windows Firewall is active on the Spotlight client:
- Open the Control Panel | Windows Firewall.
- If Windows Firewall is on, see Connecting Through Windows Firewall on the MSDN site for information on how to configure the firewall to allow WMI connections.