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KACE Systems Deployment Appliance 9.2 Common Documents - Administrator Guide

About the KACE Systems Deployment Appliance Getting started Using the Dashboard Configuring the appliance Setting up user accounts and user authentication Configuring security settings Preparing for deployment Managing device inventory Using labels Creating a Windows or Linux Boot Environment Managing drivers Capturing images Capturing user states Creating scripted installations Creating a task sequence Automating deployments Performing manual deployments Managing custom deployments Managing offline deployments About the Remote Site Appliance Importing and exporting appliance components Managing disk space Troubleshooting appliance issues Updating appliance software Glossary About us Legal notices

Managing network drivers

Managing network drivers

You can manually download drivers to the drivers share directory, which is organized in to subdirectories. You can store any type of drivers to the drivers directory, but Quest KACE recommends storing only the network drivers to this directory.

There are two boot environment folders in the drivers share directory and a folder for each supported operating system. Each KBE and operating system type requires its own driver version.

The drivers share directory has the following directory structure:

You can create subdirectories under the KBE folders to organize the newly added drivers.

Best practices for adding drivers

The appliance does not install .exe or .msi files. Extract the files, then add the drivers to the folder.

Download network and storage drivers

Download network and storage drivers

You can go the Quest KACE Support site to download the network and mass storage drivers required to build the KACE Boot Environment (KBE).

1.
Move any drivers that are currently stored in the drivers share directory to a different location.
The extraction process creates a KBE_driver_pack directory, which contains the kbe_windows_x86 and the kbe_windows_x64 directories. The kbe_windows_x86 and kbe_windows_x64 directories each contain a dell-winpe-a0x and kace directory.
3.
Access the drivers share directory of your appliance from the UNC path \\<appliance>\drivers where <appliance> is either the appliance IP address or the DNS name.
4.
Copy the contents from the KBE_driver_pack/kbe_windows_x86 directory in to the corresponding kbe_windows_x86 directory on the appliance. Also, copy the contents of the KBE_driver_pack/kbe_windows_x64 directory in to the corresponding kbe_windows_x64 directory on the appliance.
There might be dependent files that the .inf file requires to load the drivers, or you can add drivers that are not in the driver package. Quest KACE recommends placing all files in the same directory as the .inf, .sys, and .cat files.
6.
On the left navigation pane, click Library to expand the section, then click Drivers to display the Drivers page.
7.
Select Choose Action > Add Drivers, and re-cache the directory to which you added drivers.
The driver re-cache scans only the drivers share directory. The drivers_postinstall directory does not require re-caching.

Import driver packages

Import driver packages

You can import drivers to a different device or share drivers between KACE SDAs. The appliance lists the driver packages that have been exported and saved with the .pkg extension in the restore directory.

For information on exporting drivers, see Export drivers.

1.
On the left navigation pane, click Settings to expand the section, then click Package Management to display the Package Management page.
2.
Click Import SDA Packages to display the Import List page, which lists all of the packages in the restore share directory.
4.
Select Choose Action > Import Selected.

Display device compatibility

Display device compatibility

For attended scripted installations, you can add the built-in Display Device Compatibility pre-installation task. This task enables you to verify whether all the drivers for the hardware for a device to which you are deploying the operating system are in the appliance prior to running a scripted installation. If there is a discrepancy, the list of hardware without drivers is displayed and the scripted installation is stopped.

1.
On the left navigation pane, click Deployments, then click Scripted Installations to display the Scripted Installations page.
3.
Under Installation Plan, add the Display Device Compatibility task to the Run Pre-installation Tasks column to upload the hardware inventory and display the list of incompatible devices on the target device console.
4.
Click Save.
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