Return
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Title
STP | Storage Profile settings button is Disabled -
Description
Storage Profile Button is disabled (greyed out), unable to save changes -
Cause
Possible cause
1) Security policy on Internet Explorer is expired and blocking the page loading
2) Internet Explorer is no longer supported by Microsoft
3) Browser is obsolete/outdated
** at the moment there is no specific root cause found above are the root cause found based on scenario. -
Resolution
Below are possible resolution works for customer that faced the issue
1) open storage point with the latest browser which include
- Mozilla Firefox
- Google Chrome
- Edge Browser (make sure the browser is using default policy, there are some scenarios of security policy or script preventing the button loads)
2) Security Tools should not be blocking or preventing the button module from working.
3) Clear the Browser cache and reopen the browser