Even if RAC is not certified it should work as customer experience.
Below there are some steps to verify the connection from STAT PS Connect against a RAC environment.
1. Log into the remote host on which the Oracle instance is running and execute the appropriate command to determine what the
server 'thinks' its hostname is (i.e. the name that was configured when the server was installed and configured).
For example, on a Unix host the 'hostname' command can be used for this purpose. Using the name displayed
(e.g. by the hostname command), exactly as it appeared (i.e.if the output from the hostname command had the domain name
included, then include it), return to the client which was unable to connect and try pinging the server.
NOTE: It is critical that you attempt to ping the server using EXACTLY the same hostname you got from the server.
2. Add "(SERVER = DEDICATED)" to the tnsnames.ora at the client side and verify it is using the user_dedicated_server=ON in
sqlnet.ora on the client.
3. Try to connect from sqlplus client to the ServiceName instance to verify any error ?
4. Make sure that the Oracle client is 32 bit keeping in mind that STAT is 32 bit software.
