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After converting a .cert certification extension to a .jks, the Stat web client we get a warning message that the certificate is not trusted by a CA.
Cause
The .cert certification is not signed by a third party certification authority.
Resolution
Instead of exporting the certificate with a .cert extension, it is best to export the certificate with a .pfx extension and then convert this extension to a .jks extension in which Stat can use.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Stat
6.2
Topic(s):
How To
Article History:
Created on: 1/10/2020 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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