Support Console My CSR list does not update when CSR is assigned to a different user (4278307)

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Title

Support Console My CSR list does not update when CSR is assigned to a different user
Description

Using the desktop client, after editing a CSR and assigning it to someone new and saving it, the tab for "My CSRs" is not updated to reflect that the CSR is no longer assigned to previous owner. In other words, it remains in the list of "My CSRs" even though it is no longer assigned to current owner.
It only modifies after cliking the "Refresh" button.
Cause

Defect in Stat 6.3 hf-b.
Resolution

This is planned to be fix in Stat 6.3 hf-d.
As a temporary workaround, you have to click the refresh button.
Defect ID

STAT-5531

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