Chat now with support
Chat with Support

Starling Connect - Knowledge Base

Filter Your Results

Category

Topic

Subtopic

Filter Search Results

Search Knowledge Base by keyword

(Choose different product)



DateRelevanceViews Displaying 1-25 of 412
Enabling Indirect Reportees for Request Creation (4379415)

When reviewing the ServiceNow Administration guide it shows code for enabling Indirect Reportees, but "dbo.SCN_FGetRecursiveEmployees" that is referenced is not found in version 9.2.x. ... WORKAROUND:

Product(s): Identity Manager, Starling Connect
Last Updated On: 6/23/2025
NA rating | 949 views
Knowledge Article
Is a deleted Starling Connect tenant recoverable? (4368740)

A scenario exists where an administrator accidentally deletes a Starling Connect tenant, is there any way of recovering this tenant? ... It is not possible to recover a Starling Connect tenant that...

Product(s): Starling Connect
Last Updated On: 5/30/2025
2 rating | 2269 views
Knowledge Article
Implement retry calls for the SuccessFactors connector if an exception is presented from the API (4379021)

None ... STATUS: ... Enhancement request number 487721 has been submitted to Development for consideration in a future release of Starling Connect.

Product(s): Starling Connect
Last Updated On: 4/11/2025
NA rating | 610 views
Knowledge Article
Changes to Web Application Firewall for Starling (4378893)

When using a web application or a specific API call, the following error is displayed: ... 404 Forbidden ... Microsoft-Azure-Application-Gateway/v2 ... None ... STATUS: ... Please create a Level 1 ...

Product(s): PAM Essentials, Safeguard Remote Access, Starling Cloud Assistant...
Last Updated On: 4/1/2025
1 rating | 2833 views
Knowledge Article
Is it possible to show eligible permanent vs active permanent role assignments with the Azure Infrastructure connector (4378881)

No, currently it is not possible to show if a role assignment is done as an "eligible permanent" or "active permanent" assignment. ... WORKAROUND: ... None ... STATUS: ... Enhancement request numbe...

Product(s): Starling Connect
Last Updated On: 3/27/2025
NA rating | 598 views
Knowledge Article
Starling Connect Successfactors connector new IPs (4378428)

Any customers using Starling to connect to SuccessFactorsHR will need to update their firewall rules with the new IPs required to avoid a disruption in service. ... Starling SuccessFactorsHR connec...

Product(s): Starling Connect
Last Updated On: 2/21/2025
3 rating | 879 views
Knowledge Article
DNS connectivity requirements for Starling products (4368584)

This article outlines the DNS connectivity requirements for Starling products. ... Note all below endpoints are https, port 443. ... Recommendation for customer is to whitelist *.cloud.oneidentity....

Product(s): Safeguard Remote Access, Starling Cloud Assistant, Starling Connect
Last Updated On: 12/5/2024
3 rating | 10416 views
Knowledge Article
Unable to connect to Tableau via the connector in Starling Connect (4377769)

When attempting to setup the Starling Connect connector for Tableau, the attempt to connect fails. ... Upon checking with Tableau, the feature of using a username and password to authenticate is no...

Product(s): Starling Connect
Last Updated On: 11/28/2024
NA rating | 1158 views
Knowledge Article
INTERNAL: Does Starling Connect support TLS inspection for the connection from the job server to Starling Connect? (4377566)

Does Starling Connect support TLS inspection for the connection from the job server to Starling Connect? ... When I checked with the Starling team they advised that this should work, even for the j...

Product(s): Starling Connect
Last Updated On: 11/13/2024
NA rating | 1279 views
Knowledge Article
Updating the schema fails with the error "An item with the same key has already been added". (4377331)

When trying to update the schema of the SuccessFactors HR connector it fails with the following error: ... System.ArgumentException: An item with the same key has already been added. ... Note this ...

Product(s): Starling Connect
Last Updated On: 10/21/2024
NA rating | 1380 views
Knowledge Article
Starling Connector Error: The remote server returned an error: "(400) Bad Request" (4369747)

How to identify the issue: ... - The virtual target system properties are used to pull values from other endpoints. ... The Starling Connect Connector has been recently changed for SuccessFactorsHR.

Product(s): Identity Manager, Starling Connect
Last Updated On: 10/15/2024
NA rating | 2449 views
Knowledge Article
The filter on UserRoleDataAssignmentId in Data Securities throws a 500 error due to the wrong format (4376966)

While working with the Starling Connect Oracle Fusion Cloud Connector and using the DataSecurities endpoint, the synchronization runs, but no objects are added to the UCIGroup3 table. ... When look...

Product(s): Starling Connect
Last Updated On: 9/13/2024
NA rating | 1282 views
Knowledge Article
Integration between Workday and Active Roles Sync Services is slow (4373987)

Default simple properties are better handled by Generic SCIM Connector, use that connector instead.

Product(s): Active Roles, Starling Connect, Active Roles Sync Service
Last Updated On: 9/16/2024
NA rating | 4376 views
Knowledge Article
Restrict Access to Starling by IP (4376880)

For security reasons customers may request to restrict access to Starling by IP. ... This is not supported at the present time.

Product(s): Starling Connect
Last Updated On: 9/4/2024
NA rating | 1053 views
Knowledge Article
Error returned: The remote server returned an error: (500) Internal Server Error. (4376635)

When attempting to update a SuccessFactors employee via the Starling Connect connector the following error is seen: ... Product defect WORKAROUND: ... None ... STATUS: ... Waiting for a fix in a fu...

Product(s): Starling Connect
Last Updated On: 8/12/2024
NA rating | 1658 views
Knowledge Article
Error: There was a problem contacting the one identity starling server. You may need to refresh your page. (4376689)

When attempting to access the SuccessFactors connector from the Starling connect portal, the following error is seen: ... There was a problem contacting the one identity starling server. ... You ma...

Product(s): Starling Connect
Last Updated On: 8/14/2024
NA rating | 1437 views
Knowledge Article
Starling Connect connector fails to load objects containing special characters (4376624)

When attempting to synchronize a target system via the Starling Connect connector, the following error is seen in the logs: ... The remote server returned an error: (404) Not Found The issue occurs...

Product(s): Starling Connect
Last Updated On: 8/12/2024
NA rating | 1448 views
Knowledge Article
How to use Postman with Starling Connect (4376659)

What are the steps needed to use Starling Connect with Postman To test Postman against a Starling Connect connector: ... 2. Under the "Active Connectors" section, for the Connector to test click "C...

Product(s): Identity Manager, Identity Manager Data Governance Edition, Starling...
Last Updated On: 8/12/2024
5 rating | 6135 views
Knowledge Article
The administration guide for Starling Connect is incorrect (4376582)

The administration guide portion for "AWS IAM connector for Safeguard for Privileged Passwords" incorrectly states that ... Only AWS passwords are managed (not User Api keys) This was tracked under...

Product(s): Starling Connect
Last Updated On: 8/6/2024
NA rating | 1442 views
Knowledge Article
Disabling an attribute in the schema within Starling connect does not remove it from the schema (4376354)

Disabling an attribute in an connectors schema within Starling connect does not remove it from the schema. ... When checking One Identity Manager the disabled attribute still exists when it should ...

Product(s): Starling Connect
Last Updated On: 7/12/2024
NA rating | 1415 views
Knowledge Article
Is it possible to update the work and mobile phone number for a ServiceNow user via Starling Connect connector? (4376244)

Is it possible to update the work and mobile phone number for a ServiceNow user via Starling Connect connector? ... No, currently it is only possible to update the work phone number for a ServiceNo...

Product(s): Starling Connect
Last Updated On: 7/2/2024
NA rating | 1551 views
Knowledge Article
Custom schema does not retrieve single objects (4376045)

Unable to get single objects when using a custom table for the SuccessFactors HR Starling Connect connector. ... The following error is seen: ... Error: (System.Exception) ( "schemas": ( "umietfpar...

Product(s): Starling Connect
Last Updated On: 6/13/2024
NA rating | 1505 views
Knowledge Article
Changes in Public IP addresses used by Starling Connect to Salesforce (4375871)

For Starling Connect customers using the Salesforce Connector, changes are being made to the IP address requirements to prevent potential service interruptions. ... How does this affect me? ... Cus...

Product(s): Starling Connect
Last Updated On: 6/13/2024
NA rating | 1747 views
Knowledge Article
Is it possible to use OAuth to connect the Starling Workday Connector? (4375944)

Is it possible to use OAuth to connect the Starling Workday Connector? ... No, currently it is not possible to authenticate to Workday via Starling Connect using OAuth. ... There are no plans to su...

Product(s): Starling Connect
Last Updated On: 6/11/2024
NA rating | 1358 views
Knowledge Article
Dayforce: Get Employee By Id throws Internal Server Error (500) due to null reference issue (4375484)

Using the Starling Connect Dayforce Connector with Identity Manager, a Synchronization does not create identities in the person table due to the following error: ... { "schemas": [ "urn:ietf:params...

Product(s): Identity Manager, Identity Manager Data Governance Edition, Starling...
Last Updated On: 4/23/2024
3 rating | 8062 views
Knowledge Article
Search All Products
Recommended Content
Your query has an error: Request Error.
Self Service Tools
Knowledge Base
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
Featured Content
Impact of CVE-2021-44228 Apache Log4j Vulnerability
Troubleshooting Guide
Contact Us
Technical Support
View All