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DNS connectivity requirements for Starling products (4368584)
This article outlines the DNS connectivity requirements for Starling products. ... all below endpoints are https, port 443.<br>Recommendation for customer is to whitelist *.cloud.oneidentity.com and *.cloud.oneidentity.eu when required as hostnames can change in Starling.<b> </b></span></i></span></span><br> </td></tr><tr><td colspan="1" rowspan="1" valign="top" style="border-bottom: 1px solid #c1c7d0;padding: 7px 10px 7px 10px;background-color: #f4f5f7;border-top: none;border-right: 1px solid #c1c7d0;border-left: 1px solid #c1c7d0;"><span style="font-size: 11pt;"><span style="font-family:
Unable to connect to Tableau via the connector in Starling Connect (4377769)
<p>When attempting to setup the Starling Connect connector for Tableau, the attempt to connect fails. ... Upon checking with Tableau, the feature of using a username and password to authenticate is no longer an option.
INTERNAL: Does Starling Connect support TLS inspection for the connection from the job server to Starling Connect? (4377566)
<p>Does Starling Connect support TLS inspection for the connection from the job server to Starling Connect?</p> <p>When I checked with the Starling team they advised that this should work, even for the job server used by Identity Manager for the connection, the only thing is we do not have a Zscaler in order to test it.</p>
Updating the schema fails with the error "An item with the same key has already been added". (4377331)
When trying to update the schema of the SuccessFactors HR connector it fails with the following error: ... System.ArgumentException: An item with the same key has already been added. ... Note this only occurs when using version 10.3 of the SuccessFactors HR connector.
Starling Connector Error: The remote server returned an error: "(400) Bad Request" (4369747)
How to identify the issue: ... - The virtual target system properties are used to pull values from other endpoints. ... The Starling Connect Connector has been recently changed for SuccessFactorsHR.
Integration between Workday and Active Roles Sync Services is slow (4373987)
Default simple properties are better handled by <strong>Generic SCIM Connector</strong>, use that connector instead.
The filter on UserRoleDataAssignmentId in Data Securities throws a 500 error due to the wrong format (4376966)
While working with the Starling Connect Oracle Fusion Cloud Connector and using the DataSecurities endpoint, the synchronization runs, but no objects are added to the UCIGroup3 table.<br><br>When looking at the studio processor logs the following error is displayed:<br><br>Target:"SCIM" Method:"Call" Number:"2550120" Message:"Error returned: { "schemas": [ "urn:ietf:params:scim:api:messages:2.0:Error" ], "status": 500}" Product defect WORKAROUND:<br><br>None<br><br>STATUS:<br><br>Waiting for a fix in a future release of Starling Connect. 465326
Restrict Access to Starling by IP (4376880)
For security reasons customers may request to restrict access to Starling by IP. ... This is not supported at the present time.
The administration guide for Starling Connect is incorrect (4376582)
This has been corrected in the administration guide for Starling Connect.
Starling Connect connector fails to load objects containing special characters (4376624)
When attempting to synchronize a target system via the Starling Connect connector, the following error is seen in the logs:<br><br>The remote server returned an error: (404) Not Found The issue occurs when the various "id" attributes for objects has a value with special characters.
Error returned: The remote server returned an error: (500) Internal Server Error. (4376635)
When attempting to update a SuccessFactors employee via the Starling Connect connector the following error is seen:<br><br>Error returned: The remote server returned an error: (500) Internal Server Error. Product defect WORKAROUND:<br><br>None<br><br>STATUS:<br><br>Waiting for a fix in a future release of Starling Connect. 463056
How to use Postman with Starling Connect (4376659)
What are the steps needed to use Starling Connect with Postman To test Postman against a Starling Connect connector:<br><br>1. ... a. Connect.Cloud.Oneidentity.com<br><br>2.
Error: There was a problem contacting the one identity starling server. You may need to refresh your page. (4376689)
When attempting to access the SuccessFactors connector from the Starling connect portal, the following error is seen:<br><br>There was a problem contacting the one identity starling server. ... You may need to refresh your page.
Disabling an attribute in the schema within Starling connect does not remove it from the schema (4376354)
Disabling an attribute in an connectors schema within Starling connect does not remove it from the schema. ... When checking One Identity Manager the disabled attribute still exists when it should be removed.
Is it possible to update the work and mobile phone number for a ServiceNow user via Starling Connect connector? (4376244)
Is it possible to update the work and mobile phone number for a ServiceNow user via Starling Connect connector? ... No, currently it is only possible to update the work phone number for a ServiceNow user.
Changes in Public IP addresses used by Starling Connect to Salesforce (4375871)
For Starling Connect customers using the Salesforce Connector, changes are being made to the IP address requirements to prevent potential service interruptions.<br><br><strong>How does this affect me?</strong><br>Customers who currently have IP addresses in their Salesforce allowlist to interface with the Salesforce Starling Connect connector are at risk of a service interruption and should allowlist the new IP addresses below by <u>June 26th, 2024</u>.
Is it possible to use OAuth to connect the Starling Workday Connector? (4375944)
Is it possible to use OAuth to connect the Starling Workday Connector? ... No, currently it is not possible to authenticate to Workday via Starling Connect using OAuth. ... There are no plans to support this.
Custom schema does not retrieve single objects (4376045)
Unable to get single objects when using a custom table for the SuccessFactors HR Starling Connect connector. ... externalCode="<ORG Name>"T. "status": 400} Enhancement request This was addressed in version 10.2 and above for the SuccessFactors HR Starling Connect connector.
Dayforce: Get Employee By Id throws Internal Server Error (500) due to null reference issue (4375484)
<pre class="ckeditor_codeblock"> ... Example: filter=employeeNumber co "123456"</pre> <br>Even with "continue on error" selected, it will not create identities if one or more return the error.<br> This is due to Defect 453428 WORKAROUND: Create a filter to employees that do not return this error.
Error Retrieving Users and Groups from Oracle IDCS (4375213)
When attempting to perform a full sync from Identity Manager to Starling Connect - Oracle IDCS, the following error appears in the Job Queue when loading objects of class User and Groups. ... [1777018] Error running synchronization project (ORACLE IDCS)'s workflow (Users).
How to add a user as a collaborator to an organization and promote to organization administrator. (4256329)
How to add a user as a collaborator to an organization and promote to organization administrator. ... <p>The currently registered admin would need to login to the Starling Portal and select the subscription, for example: Safeguard on Demand -> Click on collaborators tab -> invite collaborator</p>
Azure AD connection 'Give Consent' leads to "No reply address is registered" (4374326)
The application is registered and the API permissions have been set. ... However, when configured in Starling, and selecting "Give Consent", after login as an admin, the error is displayed: <br><br>"AADSTS500113: No reply address is registered for the application".
Starling Cloud Platform will leverage Azure tenants for Single Sign On (4263118)
When logging into the Starling Cloud Platform dashboard you might be redirected to a Microsoft or Azure login prompt. ... Starling Cloud Platform has a built-in security feature where it can auto-detect an Azure AD tenant based on the email address.
Getting Assistance with One Identity Open Source GitHub Content (4263328)
One Identity open source projects are supported through One Identity GitHub issues and the One Identity Community. ... This includes all scripts, plugins, SDKs, modules, code snippets or other solutions.
FAQ - One Identity Starling Organization Trouble Joining Information (4273425)
For more details regarding Microsoft Azure Authentication please see this article. ... If you have a Starling Organization you can join your Starling Capable product to this Organization. ... Ensure you are an Organization Admin of the Starling Organization to which you would like to join your Starling Capable product.
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