1. From your browser, jump onto www.spotlightessentials.com then click Sign In
2. Click Forgot your Quest Software Password
3. Please enter the business email address associated with your Quest Software Account and then click Send Reset Instructions
4. An email message will be sent to the business email address associated with your Quest Software Account. If you do not see the email, please check your spam folder for a message from support@quest.com
5. Follow the instructions in the email to reset your password