When a connecting to the Monitoring server, the following error may display:
Windows host is in an unscheduled outage: Failed to execute initialization procedure underbite:windows$updateosversioninitial:- Failed to execute dependent underbite:windows$osversion:- Could not open key 'SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION'. Access is denied
Registry service can be running under "NTAUTHORITY\LocalService" which could not access remote registry.
Open services and right-click on the service 'Quest Diagnostic Server', select Properties | log on, then select 'this account' and enter the correct username that has access to the remote registry.
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