Return
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Title
Error 403 when navigating to a page from the SQL Server Overview in Spotlight Cloud -
Description
When going to the Jobs alarm from the SQL Server Overview page, the following error page occurs. Error 403.
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Cause
Error code ‘403 Forbidden’ is an error that is returned before it reaches the service itself. It is related to the permissions to view this page/data. -
Resolution
RESOLUTION 1:Check the following test page to see if the page loads with a simple message saying, "Welcome to Spotlight Cloud!".If the page doesn't load, check with your network team to see if no firewall settings or other is blocking this page.RESOLUTION 2:
Contact support or create a new service request for further assistance.