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sp_cop failed with error "Could NOT create /splex-xxxxxx - error(Permission denied)" on linux/Unix system
Description
sp_cop fails on linux/Unix system with error Could NOT create /splex-xxxxxx - error(Permission denied)
- exiting
Cause
sp_cop is looking for temporary directory to create tmp file on linux/Unix system. As it cannot locate the temp directory, it is trying to create a file under the root directory. It fails because of insufficient privileges.
Resolution
Resolution 1:
Check your env for TMPDIR variable. If its empty or set to a location not accessible by the user, set it to /tmp.
export TMPDIR=/tmp
Run the command env and check whether the value has been changed. Re-start sp_cop.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
SharePlex
9.1.3
Topic(s):
Troubleshooting
Article History:
Created on: 7/30/2018 Last Update on: 5/7/2023
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