Return
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Title
Activation error: cnc_supplemental_log() Error connecting to Oracle -
Description
Activation error: cnc_supplemental_log() Error connecting to Oracle
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Cause
it is not properly connected to Oracle.
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Resolution
Run ora_setup with the existing user.
For a clustered instance enter the SYSTEM account password appended with @alias_name, where alias_name is the TNS alias, for example manager@ora.
For a clustered instance, append the password with @alias_name, where alias_name is the TNS alias, for example splex@ora. This puts the correct login information into the SharePlex for RAC paramdb file. -
Additional Information
Starting with SharePlex 8.6, the login credentials of SharePlex user are written to and stored in the file named connections.yaml located in /vardir/data subdirectory of SharePlex (where vardir refers to the Variable directory of SharePlex). Here is a sample entry: alvsupu07 # cat connections.yaml o.SYAM: password: 5787d4def4 user: SHA86 In the above, the first line has SID info. The second line has encrypted password and the third line has the name of the SharePlex user that makes connections to the database.