Customer is continuously getting the error System call error: Permission denied, the process is restarting itself and then stopping
In the event_log the following can be seen.
02/09/05 01:09 Notice: Queue write recovery started, qrw_srcseq=5098853296 msg.mpseq=5098319296 [sp_mport(que)/20066]
02/09/05 01:09 System call error: Permission denied bu_rls.open [sp_mport(que)/20066]
02/09/05 01:09 System call error: Permission denied bu_wt.bu_fd [sp_mport(que)/20066]
02/09/05 01:09 System call error: Permission denied bu_rls.bu_wt [sp_mport(que)/20066]
NOTE: This issue can occur on any of the binaries
The permission and owner of the binaries needs to be checked and corrected. Check the binary sp_cop and the process that is erroring out.
THe permissions and owner should be as follows
-r-sr-xr-x 1 root spadmin 777532 Jan 7 01:18 sp_cop
-r-xr-xr-x 1 splex spadmin 446200 Jan 7 01:18 sp_mport
What we actually saw was...
-r-sr-xr-x 1 splex spadmin 777532 Jan 7 01:18 sp_cop
-r-xr-xr-x 1 splex spadmin 446200 Jan 7 01:18 sp_mport
what was then done was that the owner of sp_cop was changed.
