Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
ODM: Mailboxes card shows "No mailboxes" and "Loading..." in the dashboard
Description
When accessing ODM, Accounts, Dashboard it displays Accounts and OneDrive statistics cards properly, but Mailboxes card shows "No mailboxes" and suck in "Loading..." screen.
Cause
Defect 511589
Resolution
The issue was confirmed as DefectID 511589 and being reviewed by Product Team. There's currently no ETA for when the fix will be deployed.
Defect ID
511589
Additional Information
The issue is cosmetic and does not affect ODM's functionality.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
On Demand Migration
Current
Topic(s):
Troubleshooting
Article History:
Created on: 8/26/2024 Last Update on: 11/4/2025
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Search All Articles
IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.