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Title
Understanding Extended "In Progress" Status for migration tasks -
Description
Users may observe that migration jobs, remain in "In Progress" status for extended periods, sometimes exceeding 24 hours. This prolonged duration may cause concern or confusion about the job's status and progress. Example :
05/07/2024 02:26 Info Application Migrate Bulk Listitems 'Share Root Folder' - In Progress 05/07/2024 02:26 Info Application Migrate Bulk Listitems 'Share Root Folder' - In Progress 05/07/2024 02:26 Info Application Migrate Bulk Listitems 'Share Root Folder' - In Progress -
Cause
The extended "In Progress" status is typically due to several thorough background processes that are essential for ensuring data integrity and accuracy during the migration. These processes include:
- Batch creation and validation
- Detailed checks to determine what should and should not be included in batches
- Comprehensive comparisons at the file level
- Version checks
- "Modified by" checks
The duration of these processes can vary significantly depending on the volume and complexity of the data being migrated.
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Resolution
- Understand that extended "In Progress" status is normal for migration jobs and does not necessarily indicate a problem.
- Be aware that the task duration can vary based on data volume and complexity.
- If concerned about a specific task that has been running for an unusually long time, note the task details.
Contact support with the migrations details for further investigation if needed.
For more detailed information on specific processes, reach out to the support team.Note: The system is designed to ensure data integrity and accuracy during migration, which may result in longer processing times for complex or large-volume jobs.