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ODM AD workflow error: "Error applying mapping for proxyAddresses. No mapping found for attribute mail"
Description
ODM AD workflow error during the Stage: "Error applying mapping for proxyAddresses. No mapping found for attribute mail"
Cause
Customer removed 'mail' attribute from the template but left 'proxyAddresses', which depends on it
Resolution
To resolve the issue, either add 'mail' attribute back to the template or modify the proxyAddresses custom mapping to one that does not include 'mail' as one of its parameters.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
On Demand Migration
Current
Topic(s):
Troubleshooting
Article History:
Created on: 12/28/2023 Last Update on: 11/20/2025
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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