Return
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Title
Unable to select Add To Collection -
Description
The option Add To Collection under the More Actions section is not a selectable option. -
Cause
There must first be at minimum one collection created for the Add To Collection option to be available. -
Resolution
When on tabs for Accounts, Mailboxes, SharePoint etc. there will be a Select Collection drop menu on the upper right. Clicking on this drop menu will provide the option to create a new collection.
Another way to create the collection is to select objects such as Accounts from the list and click the New Collection button.
Once the first collection has been created the option to Add To Collection under the More Actions will become available for use.