Date – 06/08
Affected Product & Version – NetVault: Backup 7.4 and greater
Affected Module & Version – Microsoft Exchange Server APM 3.1 and greater
OS Version – Microsoft Windows 2000 & 2003
Application Information - Microsoft Exchange Server 2003 & 2007
Description:
When restoring a Microsoft Exchange database to a Recovery Storage Group, it is often required to restore the Logs and Patches along with the database. If the logs and patches are required to mount the database, but not restored, then the mount will fail.
Symptoms:
The restore fails with an error similar to -
"Failed to complete recovery for Storage Group 'StorageGroupName': -Error returned from an ESE function call (d)."
An error also appears in the Event Log similar to -
“Information Store (5004) Callback function call ErrESECBRestoreComplete ended with error 0xC80003EB The parameter is not valid.”
The database state will be “Dirty Shutdown” when running the command
C:\Program Files\Exchsrvr\bin>eseutil /mh [data store]
When selecting the information store or database for restore, double click the database/s to expand for its objects, and make sure that the object "log and patch files" is explicitly selected.
