How to test if your SMTP server is defined correctly in NetVault (4047162)

To send out reports from your NetVault server, a SMTP server must be defined in nvconfigurator (NetVault uses the SMTP service to send out emails.)

The SMTP service is a 3rd party service not associated with NetVault. It is typically run on port 25 of an email server.

If you are not receiving emails from NetVault...

1. Test to see that the port is accessible by running telnet 0.0.0.0 25 from a command prompt of your NetVault server (0.0.0.0 = the IP address of your SMTP server. You should be able to connect. If you are not able to connect, there is either a firewall blocking port 25 on server 0.0.0.0, or the SMTP service is not running on 0.0.0.0. The error message may read something like this:

421 x.x.x.x has refused your connection because it has been configured to reject connections from your mail server

2. If you can connect to port 25 on your SMTP server you can send a test email from NetVault with nvsendmail located in $\netvault\util. Here is and example of how use nvsendmail...

nvsendmail -d test@test.com -s test_email

This should send an email to test@test.com with the subject test_email

3. If everything is set up correctly, one last thing to check is that security is turned off for the SMTP service under Windows. Sometimes if security is turned on, Windows won't allow emails to be sent through the SMTP service.

Additionally, check this Microsoft documentation "How to Use Telnet to Test SMTP Communication"

http://technet.microsoft.com/en-us/library/aa995718(v=exchg.65).aspx