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Title
"plugin died unexpectedly" message pops-up when browsing non-default-installed plugins installed -
Description
Date - 03/2010
Affected Product & Version - NetVault: Backup 8.2 and later
Affected Module & Version - n/a
OS Version - Windows 2008
Application Information - n/a
Description:
"plugin died unexpectedly" message pops-up when browsing non-default-installed plugins installed on Windows 2008 NetVault client.
Symptoms:
The scripts attached in the solution 4291 (https://support.quest.com/netvault-backup/kb/79286) set the exceptions for only following pre-installed plugins (SOL79286 - How to set exceptions in the Windows Vista & Windows 2008 Server firewall necessary for Netvault Backup).
netsh advfirewall firewall add rule name="NetVault Process Manager" dir=in action=allow program="C:\Program Files (x86)\BakBone Software\NetVault\bin\nvpmgr.exe"
netsh advfirewall firewall add rule name="NetVault Statistics" dir=in action=allow program="C:\Program Files (x86)\BakBone Software\NetVault\bin\nvstatsmngr.exe"
netsh advfirewall firewall add rule name="NetVault Core Plugin" dir=in action=allow program="C:\Program Files (x86)\BakBone Software\NetVault\bin\nvcoreplg.exe"
netsh advfirewall firewall add rule name="NetVault File System Plugin" dir=in action=allow program="C:\Program Files (x86)\BakBone Software\NetVault\bin\nvfs.exe"
netsh advfirewall firewall add rule name="NetVault Raw Device Plugin" dir=in action=allow program="C:\Program Files (x86)\BakBone Software\NetVault\bin\nvraw.exe"
ECHO All done!
When browsing the other plugins to either browse or configure will pop-up an error message "plugin died unexpectedly". -
Resolution
Create another rule to allow incoming connection for the newly created plugins/APMs. Below shows an example of allowing incoming rule for the Exchange Server APM and SQL Server APM.
Exchange
netsh advfirewall firewall add rule name="NetVault Exchange Server APM" dir=in action=allow program="C:\Program Files (x86)\BakBone Software\NetVault Backup\bin\nvexchangeserver.exe"
SQL
netsh advfirewall firewall add rule name="NetVault SQLServer APM" dir=in action=allow program="C:\Program Files (x86)\BakBone Software\NetVault Backup\bin\nvsqlserver.exe" -
Additional Information
BakBone SFDC Solution Number: 00005537