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Title
Backup jobs for plugins fail with error "license has expired" -
Description
Backup jobs for plugins fail with error "license has expired"
When a Plug-in is installed it must also be licensed to the appropriate client.
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Cause
When licensing a plugin:
- If you have a cluster, such as Exchange, and are using a NetVault Virtual Client to backup the entire cluster the license key is applied to the NetVault Server
- If you have a stand-alone server the license key for the plugin is applied to the client running the plugin.
- If you have a NetVault Capacity license then the plugin keys may not be tied to a MacineID.
- If you do NOT have a Capacity license key then plugin keys will be tied to a MachineID.
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Resolution
Please see this KB on how to obtain the correct licenses.
https://support.quest.com/netvault-backup/kb/80553/how-to-obtain-licenses-for-netvault-products-