Internal Only ORA-12638: Credential retrieval failed Error generated when browsing an Oracle Data (4044253)

Date - May 2008
Affected Product & Version - NetVault: Backup 8.1
Affected Module & Version - APM for Oracle (Version 5.5)
OS Version - Windows only
Application Information - Oracle 10.0.2.x


Description:
Specific problem with NetVault: Backup 8.1, APM for Oracle (Version 5.5)


Symptoms:
"ORA-12638: Credential retrieval failed" Error generated when trying to browse an Oracle Database through the APM

Check the Oracle sqlnet.ora file:

if you have an entry that reads:

SQLNET.AUTHENTICATION_SERVICES= (NTS)

Then edit this to read:

SQLNET.AUTHENTICATION_SERVICES= (NONE)