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Title
Error:Setup has detected an existing installation of NetVault Backup, but failed to determine its version. -
Description
While installing Netvault on Linux server the setup might fail with the below error.
Error:Setup has detected an existing installation of NetVault Backup, but failed to determine its version.
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Cause
When NetVault is manually removed or the uninstallation halted suddenly, it might leave traces of NetVault in the system configuration and/or environment variables. -
Resolution
When there is problem installing NetVault on a system, typically the following fixes must be applied:- In Linux, remove NetVault environmental variables as well as the following directory "rm -rf /etc/.nv6_home".Once removed the setup will run smoothly.
- In Windows, delete any lingering NetVault Process Manager service entries on the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetVault Process Manager
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\NetVault Process Manager
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\NetVault Process Manager