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Title
Restore Fails: Encryption setup failure: Crypto module 'No module selected' not found -
Description
After install of the Encryption plugin on the NetVault server and the client
On the client end the option to select the AES256 module is not available (it does give this option on the server)
Backups passes but restore fails with the following error.
Error 11:05:23 2522 Data Plugin Encryption setup failure: Crypto module 'No module selected' not found.
Error 11:05:23 2522 Data Plugin Encrypted backup cannot be decrypted with the current key phrase / algorithm
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Cause
The Client was not giving the option AES256 advanced encryption in the client options under Encryption tab in the NetVault configurator
Encryption Standard Algorithm License was installed.
Encryption Advanced license is needed
The Advanced Encryption plugin provides support for AES-256 and CAST-256 algorithms to protect data and meet the regulatory requirements
The Plug-in for Standard Encryption and the Plug-in for Advanced Encryption are installed and licensed separately.
More information is in the NetVault Backup Plug-in for Advanced Encryption – User's Guide
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Resolution
Workaround:
1. Remove the AES-256 encryption plugin in the NetVault configurator under Packages | remove software
2. License both the NetVault server and the NetVault Client individually with the correct Advanced Encryption license
3. Ensure the client does not have NetVault configurator invoked on the client
4. Deploy the Advanced encryption plugin from the server to the client ( under Client Management | right click client | Install Software )
5. Restart the NetVault services on the client
6. Confirm that the option to select module "AES256" is now available