-
Title
"No plugin available" when browsing NVBU clients -
Description
NVBU has been successfully installed on a Linux client.
The NVPMGR service is running and the client has been added to the NVBU server, with access check passed.
However, from the NVBU Backup window, when attempting to browse the client, the following error pop up message is returned:
"No plugin available" -
Cause
There could be several reasons for this behaviour.
Either a bad installation or a malformed pit folder on the client. -
Resolution
- Go to the NVBU Server Client Management > Right click the problem Clients > Properties
Do you see all plugins including File System Plugin in the "Plugins" or "Installed Software" tab?
The File System plugin is a binary executable located under /usr/netvault/bin/ and called nvfs.
Check the bin directory has all needed scripts by comparing the same bin folder from a working client.Based on the answers to the above questions there are 2 options:
1- If you do have the nvfs script and properties show all plugins are installed, then the issue is simply that the client has a corrupt or missing /usr/netvault/pit folder.
In which case the following KB will help:
https://support.quest.com/SolutionDetail.aspx?id=800452- If nvfs or any other plugin are missing, then the client installation may have not been done properly.
You will have to uninstall and re-install NVBU on this client, making sure the installation package has been completely extracted locally and the install script is run on the machine and NOT from a network share/mount.