Old expired vRanger backups still in SmartDisk Stage (4039723)

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Title

Old expired vRanger backups still in SmartDisk Stage
Description

Using SmartDisk 2.0.1 Build 9, the SmartDisk instance is running out of space regularly and backups have to be manually deleted from vRanger to ensure further backups go through.
The Stage area shows multiple backups that were never deduplicated.
Some as old as 2014 and 2015, when the instance should only host backups from 2016.
Examining the Disk Index the segment index files for such old backups show:
e.g:
Deduplicate = false
Keep In Staging = TRUE
Cause

Bug 30518 was present in SmartDisk version before version 10.
vRanger backups don't deduplicate if a restart is performed before deduplication starts.
The "Keep In Staging" flag value is not persisted. After a MOVE request and before deduplication kicks in, if SmartDisk reboots/restarts the segments will never be deduplicated and will remain forever in the Staging area.
Resolution

- Upgrade to SmartDisk version 10.x, this will ensure the issue does not affect any future backups written to SmartDisk.

- To free up space occupied by unwanted orphaned backups please contact Technical Support so we can provide scripts to achieve this task.
Defect ID

30518

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