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Title
Error message pop up "Unable to save document in user database" when sending notify email. -
Description
When sending one or more of the message templates to users in Note Migrator during the notify stage, when users click on the button, it will result in an error message.
"Unable to save document in user database"
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Cause
This has been sent to development for further investigation. Right now it only happens with the "Contacts Only" and "Contacts & Journal" message templates -
Resolution
Development is aware of this and will be addressed in a future release. For now, there is a temporary workaround.
1. Detach the attached Note database which contains and updated agent "(send user Notification Pre)"
2. Open this database in the notes designer client.
3. Go to code and the agents and copy the agent to your clipboard. it is the only agent in the database.
4. Open your server copy of the Notes Migrator Database in the designer client and again, go to code/agents and locate the agent and rename it to something different such as "(send user Notification Pre old)" just so it is different than the orginal
5. Past the update agent from your clipboard into your Notes Migrator Database
Test re-sending the message template again.
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Attachments