Return
-
Title
Link Tracking test connection failed with error "Connection Test Failed" -
Description
When perform the test connection on Link Tracking database, the test failed with the following error:
However in Link Tracking Database Manager when entering the same details and click on 'Test Database Access' it works fine.
The SQL server is accessible without issue.
-
Cause
The SQL server use is not a supported SQL version. -
Resolution
Please make sure the SQL server used is a supported SQL server version (SQL 2005, 2008 or 2012). Please refer to the Release Notes for more details.