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The remote server returned an error:(401) Unauthorized
Description
At times there are 401 and 403 errors returned from SharePoint Online during a migration. The errors were never seen while testing a connection from Migrator for Notes to SharePoint (MNSP). The errors were only present when migrating data to SharePoint Online.
Cause
There are multiple migration hosts which are performing migrations using the same account to connect to SharePoint Online.
Resolution
Each migration host should have a separate SharePoint Online admin account for connecting to SharePoint Online.
Not having a separate account and running multiple migrations from MNSP hosts could result in migrations getting throttled.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Migrator for Notes to SharePoint
6.15, 6.14
Topic(s):
Configuration
Article History:
Created on: 5/6/2019 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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