Failed to call Microsoft Graph API to retrieve Microsoft 365 User domain. (4374586)

Failed to call Microsoft Graph API to retrieve Microsoft 365 User domain.

After completing the Azure App registration and entering in the App Client IDs and Secret IDs, users receive the following error message:

Failed to call Microsoft Graph API to retrieve Microsoft 365 User domain. Please configure and save the Azure app registration for Microsoft Graph API before retrieving user domains again.

MNE version 4.16.3.260, requires a new set of permissions in the Azure App

Open the Azure portal | App Registrations, select the application for Migrator for Notes to Exchange, then go to the API Permissions page.

Ensure that the following permissions have been set for Microsoft Graph:
Application:

• Directory.Read.All
• Files.Read.All
• Files.ReadWrite.All
• Mail.Send
• User.Read.All

Delegated:

• Directory.AccessAsUser.All
• Files.ReadWrite
• offline_access
• openid
• profile
• User.Read

Once the changes have been made in the Azure app, you should be able to select a domain from the drop down menu in the Exchange Settings from the MNE console without any errors.

If you continue to experience difficulties, please contact Quest support for further assistance.

This error generally happens after upgrading to MNE 4.16.3.260, while still using the same Azure Application as the previous versions without updating the permissions.