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Title
Notes cannot import your file at this time. Your file is not supported -
Description
During Calendar migration following errors get generated:
Error message "Notes cannot import your file at this time. Your file is not supported"Error message "Your file is not supported" -
Resolution
RESOLUTION:
Try following tests to check Calendar entries from Notes1. A non-Corrupt Calendar entry can be exported to a calendar file (.ics), imported to another user's calendarand migrated correctly. This entry can also be copied and pasted to other user's calendar without problem.2. For a Corrupt Calendar entry:- When these entry is exported to .ics file, Notes fails to import these ics file to other user's calendar, and showsthe error message "Your file is not supported"- When copy/paste these entry to other user's calendar, the entry created is corruptand is not displayed or migrated correctly by MNE3. To confirm if the entry is corrupt, run File > Export... to exportthese entries to Calendar File (.ics) format, and then run File > Import... to import the ics fileto another user's calendar.Valid calendar entries will be imported and migrated correctly, while the corrupted ones will failwith error message "Notes cannot import your file at this time. Your file is not supported" from IBM Notes.You can also try the following to confirm that the non-corrupted versionof these same entries are migrated correctly.- From IBM Notes, open the file *.nsf.- Right-click the entry that fails to migrate correctly, and select Copy Into New > Calendar Entry to createa new calendar entry, rename the entry Subject to "Copy of ...." and click "Save and Close"- You might notice the following as well:Select the entry and confirm that clicking "View Dates" displays the dates correctlyfor the "Copy of ..." but no date are shown for the original entries..."- Using import/export or copy & paste the new "Copy of ..." entry to another user's calendar.The new "Copy of ..." version of the original entry is not corrupt and can be migrated correctly.