Return
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Title
Error after upgrading to 7.4 Invalid object name T_Sites -
Description
After upgrading to MessageStats 7.4 the Exchange Organization properties will not open and the following error is displayed.
---------------------------Error---------------------------An error occured while configuring the property dialog and it must close. Please close and restart the MessageStats console. Unable to get property for Administrative Group Delivery Time Thresholds Unexpected error getting ConsoleSiteProperties.SitePropertiesConsoleComponent:SiteProperties. Exception retrieving configuration data from DB: Invalid object name 'T_Sites'---------------------------OK--------------------------- -
Cause
The T_Sites table in the MessageStats database and qmsConsoleSiteProperties.dll are no longer included in MessageStats 7.4
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Resolution
1. Download the attached DLL qmsConsoleSiteProperties.dll from this KB article.2. Extract the zip file and copy the file to "C:\Program Files (x86)\Dell\MessageStats"3. Open Command Prompt with elevated permissions (you should be logged into the MessageStats server as the service account)4. Type in:regsvr32 "C:\Program Files (x86)\Dell\MessageStats\qmsConsoleSiteProperties.dll"5. After the DLL has been successfully registered, type in:regsvr32 -u "C:\Program Files (x86)\Dell\MessageStats\qmsConsoleSiteProperties.dll"6. From Windows Explorer navigate to "C:\Program Files (x86)\Dell\MessageStats\" and check if the file named qsc.xml exists. If qsc.xml exists, delete it and restart the MessageStats Scheduler Service. If not, move on to step 7.7. Verify you can now open the properties of the Exchange Organization. -
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