MessageStats Report Pack for Microsoft Online returns the following Gathering Errors when trying to collect information from Microsoft Office 365.
There was no endpoint listening at https://provisioningapi.CustomerDomain.microsoftonline.com/provisioningwebservice.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.
This error may also be displayed when trying to add gathering credentials for Office365 in the MessageStats console.
This can be caused if the gathering account has not been assigned the Global Administrator role in Office 365.
This can also be caused if the MessageStats Server has been restricted from accessing the internet or is unable to communicate with the Office 365 Online Service.
Below are some general troubleshooting steps that can be used to help resolve this error.
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