After the MessageStats database is manually installed on the SQL server, you try to install the MessageStats application on the MessageStats server. You choose a custom installation and do not select the database portion. The installer prompts you for the server name of the SQL server where the MessageStats database is installed. After entering the name and click Next, you receive the following error:
"The Quest MessageStats <version> installation cannot continue because the following Server was not found in the specified location. Please specify the correct server location or install the server in the specified location"
And
"The Quest MessageStats <version> database was not found on the <SQL Servername> server. Please enter a server that has the Quest MessageStats <version> database installed in order to proceed with the Quest MessageStats <version> installation"
An incorrect instance name was provided when entering the SQL server name (servername\instance) or the SQL server is not listening on the default port of 1433
Verify the correct instance name was entered and/or the port the SQL server is listening on. If the port is not the default port of 1433, enter the SQL server name followed by a comma and the port number. For example:
servername,<port number>
