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Title
TSM Error ANS0282E (RC168) Password file is not available. -
Description
Backups are failing with TSM Error - ANS0282E (RC168) Password file is not available.
After TSM client was upgraded to a newer version.
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Cause
Newer TSM clients for the IBM Spectrum Protect have migrated the password location from the registry to the file system for windows clients. -
Resolution
1. Reboot the server as certain versions of TSM Client requires server reboot.2. Use the SQL configration manager to set the SQL service account to an account that belongs to the local adminstrator group.3. Using the information found here https://www.ibm.com/support/knowledgecenter/en/SSEQVQ_8.1.2/client/c_secure_pwd.htmlunder the "Password locations on Windows clients" section, check the access rights for the SQL server startup account to the following files.TSM.KDBTSM.IDXTSM.sthNote the directory is hidden (You should unhide files and directories to browse to it)EXAMPLE OF WHERE THE FILES ARE ON OUR SYSTEMS:C:\ProgramData\Tivoli\TSM\baclient\Nodes\\4. Check if the old version of TSM client is properly uninstalled before installing the new one.5. Use password prompt instead of password generate. -
Defect ID
LS-1038