Determining if This Hotfix/Patch Is Needed
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This section describes the issue addressed by this patch. This hotfix/patch should only be applied if you are experiencing the following situation:
This patch should be applied to any NetVault: Backup version 14.0.0.19 or 14.0.1.7 (See Important Note for details) to add a fix for RDA related performance issues when using secure connect across backup, CDP and Data Copy / Duplicate workflows.
IMPORTANT NOTE: 14.0.0.19 release must be upgraded to 14.0.1.7 before applying this patch.
Resolved Issues
=========================
The following is a list of issues resolved in this hotfix/patch.
- NV-4815
Known Issues
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The following is a list of issues Known Issues in this hotfix/patch.
Issue Reference(s):
- None
Dependancies
=========================
The following is a list of issues and dependancies in this hotfix/patch.
- This RDA Lirary update requires that all QoreStor Targets be upgraded to the latest version 7.5.2.119 or higher for DataCopy Jobs impacted by this performance issue.
Files Updated
=========================
The following is a list of files updated in this hotfix/patch.
File Name(s)
Windows Platforms:
rda-14-0-1-2-WindowsPure64.npk
Linux Platforms:
rda-14-0-1-2-LinuxX86Pure64.npk
File Version(s) After Update
Quest RDA Library Installer - 14.0.1.2
File Checksum(s)
6D425C28C668A70A77F14BE6C2DDC17C - rda-14-0-1-2-LinuxX86Pure64.npk
377A2332D889C3D7FD279B63F7E9A164 - rda-14-0-1-2-WindowsPure64.npk
Compatibility of This Hotfix/Patch
=========================
The following is a list of product versions and platforms compatible with this hotfix/patch.
Product Name
Product Version
Platform
NetVault: Backup
v.14.0.1.7
All Supported Platforms:
- Windows
- Linux
Installation Instructions
=========================
Installing the Support Pack (rda-14-0-1-2-LinuxX86Pure64.npk or rda-14-0-1-2-WindowsPure64.npk)
1. Log in to the NetVault Server: Access the NetVault console on the machine where you want to install the plugin.
2. Navigate to Manage Clients: In the Navigation pane, click on "Manage Clients".
3. Select the Client: In the NetVault Backup Clients list, select the client you want to install the plugin on and click the "Manage" button.
4. Install the Plugin: On the Manage Clients page, click the "Install Plugin" button (<<+>>) located in the lower-right corner of the Installed Plug-ins table.
5. Choose the Plugin File: Click the "Choose Plug-in File" option and navigate to the location of the plugin's ".npk" installation file.
6. Navigate to the location of the Template file software (i.e., the “rda-14-0-1-2-LinuxX86Pure64.npk" for Linux Clients or "rda-14-0-1-2-WindowsPure64.npk” for Windows Clients file). Select the file and click on Open to begin the installation process.
6. Start Installation: Select the correct ".npk" file for your platform and click "Next" or "Install Plugin" to begin the installation.
7. Confirm Installation: A message will appear once the plugin is successfully installed.
8. If this is applied to the NetVault: Backup Server with any existing RDA connections a restart of the NetVault Services is required.
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To Determining if This Hotfix/Patch Is Installed:
1. Open: the NetVault Backup Console.
2. Navigate: to the Manage Clients page.
3. Select: the desired client from the table and click Manage.
4. Navigate: to the client's view to see the list of installed plugins.
5. Look for the "Quest RDA Library Installer 14.0.1.2" description to verify installation.
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To remove this hotfix/patch:
1. Log in to the NetVault Server: Access the NetVault console on the machine where you want to install the plugin.
2. Navigate to Manage Clients: In the Navigation pane, click on "Manage Clients".
3. Select the Client: In the NetVault Backup Clients list, select the client you want to remove the plugin on and click the "Manage" button.
4. Click on the Instlled Software: "Quest RDA Library Installer Version" Version: "14.0.1.2".
5. Remove the Plugin: On the Manage Clients page, click the "Install Plugin" button (<<->>) located in the lower-right corner of the Installed Plug-ins table.
