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Title
STP | The key is not encrypted using the specified decryptor -
Description
This KB will be applied to all customers who creating a storage profile with Storage Point version listed below
- 6.1.0.517
- 6.1.1.141
- 6.2.222
- 6.3.249
- 6.4.256
Created a new Storage profile and provided the Key in Master Key Encryption page upon completion.sample screenshot as below
When try to open the database with the Master key in SQL management studio using the same Key, getting error message "The key is not encrypted using the specified decryptor."
Sample screenshot as below:
Below is the SQL query to Open the Master Key.use <content database>
GO
OPEN MASTER KEY DECRYPTION BY PASSWORD = '<password>'
CLOSE MASTER KEY -
Cause
This has been identified as a bug in the below listed version of Storage Point
- 6.1.0.517
- 6.1.1.141
- 6.2.222
- 6.3.249
- 6.4.256
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Resolution
1) Run the following SQL query to regenerate the content database master key with a new custom password (replace the bold value):
USE <content database name>
GO
ALTER MASTER KEY REGENERATE WITH ENCRYPTION BY PASSWORD = '<password>'
2) Once the above completed , Content Database shall be able to work.
use <content database>
GO
OPEN MASTER KEY DECRYPTION BY PASSWORD = '<password>'
CLOSE MASTER KEY -
Additional Information
**Important: If there is any Migration occurs in between, do regenerate the password before Migration happen. A fix is planned for the upcoming StoragePoint version 6.5.x.